Privacy policy

1. Introduction

Sentinel México ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use Hysterical Cloud ("the Service").  

2. Information We Collect

2.1 Personal Information: When you create an account or use the Service, we may collect personal information such as your name, email address, payment information (if you subscribe to a paid plan), and IP address.

2.2 File Information: We collect information about the files you upload, including file names, sizes, and types. We do not access the content of your files unless required by law or to provide the Service.

2.3 Usage Information: We collect information about how you use the Service, such as the features you access, the pages you visit, and the time and date of your activities.

2.4 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences.  

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service.
  • Personalize your experience on the Service.
  • Communicate with you about your account or the Service.
  • Process payments (for paid plans).
  • Monitor and analyze usage of the Service.
  • Detect, prevent, and address technical issues or security threats.
  • Comply with legal obligations.

4. How We Share Your Information

4.1 Third-Party Service Providers: We share your information with third-party service providers who help us provide the Service, such as payment processors, hosting providers (Wasabi Cloud), analytics providers, and advertising partners.

4.2 Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.

4.3 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.  

5. Your Choices

5.1 Account Information: You can review and update your account information by logging into your account settings.

5.2 Cookies: You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

5.3 Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.  

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country. By using the Service, you consent to the transfer of your information to these countries.  

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.  

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Service. Your continued use of the Service after any such changes constitutes your acceptance of the new Privacy Policy.  

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].